Mfr supports your dispatchers in all tasks of scheduling, resource planning and route optimization. The entire organization and steering of the field service technician is carried out centrally through a clear platform. For your business, this means: better resource utilization, higher deadline and more satisfied customers.
- Manual and automated route optimization
- Dynamic Resource Planning *
- Automation of communication processes
- Smooth integration into backend systems
Whether it is installation, maintenance or repair, your service technicians can access all job documents at any time and document the job in real-time. Completed orders are confirmed by digital signatures from external service technicians and customers. In this way, you avoid second arrivals, increase the quality of your service and speed up your billing.
- Mobile, flexible customizable checklists
- Access to all job documents
- Automatic working time recording
- Automated creation of service logs
With mfr realize the paperless office. The flexible integration into existing backend systems such as ERP, project software or DMS as well as the automatic synchronization guarantee that all orders are documented seamlessly and error-free. This means that you will not only achieve higher data quality, but also more satisfied customers and high-quality service reports.
- Real-time synchronization of data and appointments
- Individual configuration of service reports
- Digital document management system
- Easy integration of photos, videos and notes
Mobile Workforce Management
Mfr puts the interface between your dispatcher and service technicians completely on digital feet. From dispatching through communication to documentation, mfr flexibly combines all the processes of its field service team in one tool - even for smaller companies with 5 service employees. This allows you to focus on what is really important: building and running your business.
Compile and document complex commissioning smoothly and completely digitally.MEHR
Optimize operational scheduling, automate checklists and automate processes.MEHR
Complex systems manage and manage professional job documentation.MEHR
Ensure high availability of your services, resolve faults quickly and document them cleanly.MEHR
Optimally plan, implement and document installations. Manage subcontractors transparently.MEHR
With mfr, I was able to further professionalize my services. So put on, our company can now continue to grow.
- Dirks Haustechnik GmbH
Mfr allows us to make our extremely complex commissioning Optimally organized and documented seamlessly.
Our projects run with mfr as from a single cast. Perfect route planning, uniform documents and faster deals. Just what we needed.
– Wärme Wimmer
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