Start to think customer centric and implement excellent service processes with mfr.
With our cloud software solutions for field service management, you can boost performance, customer satisfaction and grow your business.
600+ companies and 8000+ technicians successfully rely on mfr®
Where traditional software solutions are complex and slow, our powerful and easy-to-use cloud solution helps you and your office and field staff optimally manage and execute all tasks and challenges.
Set new standards and develop your company into an innovative workplace and service provider.
Increase the quality and reliability of your service team and gain more control through forward planning and organization.
The right digital tools for every task: Automated and time-saving workflows boost your employees' performance.
Simplify all tasks with digital workflows. Quickly create quotes, manage orders and maintenance contracts via an intuitive user interface, and finally invoice online.
Organize employees and mobile resources as efficiently as possible with the scheduler. Control all operations in real time and react faster.
Modernize the way your office staff works and thereby optimize the productivity of your entire team.
Connect your employees in real time and ensure the best service on site in every situation.
Our mobile app supports your technicians with clear work instructions and documentation specifications.
Access current information and the knowledge and article database via the app at any time. Exchange information with colleagues via chat and create service reports on site.
Offer your customers exactly what they need, when they need it.
Whether it's information or services: Respond to customer requests quickly, efficiently, and professionally.
Engage your customers from the start and actively manage customer satisfaction and retention.
Jörg Schwerdtner
Head of Operations vitronet Projekte GmbH
