Control your customer service and resources digitally via the cloud.
Give your processes the digital boost.
Plan tours efficiently. mfr supports you in manually or automatically assigning an order to the best technician.
Drag a job from the stack into a technician's timeline or move a job.
Impress your customers with an individual PDF report. Reports can also be created on site and sent to your customers by e-mail.
Need time tracking? With mfr time tracking is super easy with the app or in the portal.
From ordering materials, mobile stock replenishment, to accurate tracking of materials and tools, mfr offers you everything you need.
The more efficiently dispatchers organize the scheduling of internal and external service technicians & fitters and vehicles, the smoother your technical customer service can be provided.
Our web portal also allows a precise control of the mobile stock of materials and tools, machines or maintenance contracts.
With a mobile app, your field service is always perfectly prepared for an assignment.
By connecting the office and the technician on duty, everyone is always at the same information level.
The intuitive design of the app ensures uncomplicated time recording and documentation.
With the offline function, the technician has a tool he can always work with - no matter what.
Control your performance with the mfr dashboard, work through your ToDo's or see at a glance what your team is doing.
Use our manual standard interfaces via UGL Import / Export, XML and Excel or ask us for an interface to your current system.
mfr enables us to optimally organize and seamlessly document our extremely complex start-ups. Heiko Kießling Service Manager
